FAQs

Frequently Asked Questions

Frequently Asked Questions

General

What is Secryn?

Secryn is a secure platform for building and deploying applications with built-in security, scalability, and reliability features.

Who should use Secryn?

Secryn is designed for:

  • Development teams building secure applications
  • Organizations requiring compliance and security
  • Teams needing scalable infrastructure
  • Enterprise applications requiring audit trails

What are the system requirements?

See Installation for detailed requirements.

Is Secryn open source?

Yes, Secryn is open source. Visit our GitHub Repository for source code.

Getting Started

How do I install Secryn?

Follow the Installation Guide for step-by-step instructions covering Docker, source, and package manager installations.

How long does setup take?

Basic setup with Docker takes approximately 5-10 minutes. From-source installation may take 15-20 minutes depending on your system.

Can I use Secryn in production?

Yes, Secryn is production-ready. Refer to the Installation guide for production deployment best practices.

API & Integration

How do I authenticate with the API?

API authentication uses bearer tokens. See API Reference for details.

curl -H "Authorization: Bearer YOUR_API_KEY" https://api.secryn.com/v1/endpoint

How do I generate an API key?

  1. Log in to your Secryn Dashboard
  2. Navigate to Settings → API Keys
  3. Click "Generate New Key"
  4. Copy and store securely

What are the API rate limits?

  • Free tier: 100 requests/minute
  • Pro tier: 1,000 requests/minute
  • Enterprise: Custom limits

Contact support for higher limits or enterprise plans.

Can I use Secryn with Model Context Protocol (MCP)?

Yes, Secryn provides full MCP integration. See MCP Integration for setup instructions.

What frameworks does Secryn support?

Secryn provides official support for:

  • React
  • Vue
  • Angular
  • Express.js
  • Django
  • FastAPI

Community integrations available for other frameworks.

Can I use Secryn with my existing systems?

Yes, Secryn provides APIs and webhooks for integration. See Web Integration for examples.

Security & Compliance

How secure is Secryn?

Secryn follows industry best practices:

  • End-to-end encryption
  • Regular security audits
  • Compliance with GDPR, HIPAA, SOC 2
  • Secure key management
  • Regular penetration testing

How do I report a security issue?

Please report security vulnerabilities responsibly to [email protected]. Do not open public issues for security vulnerabilities.

Does Secryn support single sign-on (SSO)?

Yes, Secryn supports:

  • OAuth 2.0
  • SAML 2.0
  • OpenID Connect (OIDC)
  • LDAP

What encryption methods does Secryn use?

Secryn uses:

  • AES-256 for data at rest
  • TLS 1.3 for data in transit
  • RSA-2048 for key exchange
  • SHA-256 for hashing

Deployment

Can I self-host Secryn?

Yes, self-hosting is fully supported. See Installation for self-hosting guides.

What are the hardware requirements?

  • Minimum: 2GB RAM, 1 CPU core
  • Recommended: 4GB RAM, 2+ CPU cores
  • Enterprise: 8GB+ RAM, 4+ CPU cores

Can I deploy Secryn on Kubernetes?

Yes, Secryn supports Kubernetes deployment via Helm charts. See our documentation for details.

Is there a cloud-hosted option?

Yes, Secryn offers cloud hosting. Visit our website for details.

Support

How do I get help?

What's your support SLA?

  • Community: Best effort
  • Pro: 24-hour response time
  • Enterprise: 1-hour response time with dedicated support

Are there training resources available?

Yes, we offer:

  • Video tutorials
  • Documentation and guides
  • Webinars and workshops
  • Hands-on training programs

Troubleshooting

The API returns 401 Unauthorized

Check that:

  • Your API key is correct and not expired
  • The Authorization header is properly formatted
  • Your API key has the required permissions

I'm getting rate limit errors

  • Implement exponential backoff
  • Use batching for multiple requests
  • Contact support for higher limits

Performance is slow

  • Check your network connection
  • Verify server resources (CPU, memory)
  • Review and optimize API queries
  • Enable response caching

Billing & Plans

What pricing plans are available?

  • Free: Suitable for development
  • Pro: For small to medium teams
  • Enterprise: Custom enterprise plans

Visit our pricing page for details.

Can I cancel my subscription anytime?

Yes, you can cancel at any time through your dashboard. No long-term contracts required for standard plans.

Do you offer volume discounts?

Yes, contact our sales team for enterprise pricing and volume discounts.

Still Have Questions?

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